SmartFlex Customer Experience
After successfully onboarding a device to SmartFlex, customers can manage and control their devices through Kraken's Control APIs. This includes viewing device status, adjusting preferences, and managing smart control features.
Set device preferences
The primary control interface for customers is device preferences. This allows users to set their desired operating parameters and control settings for their registered devices.
For EVs and charge points, preferences typically include charging schedules, changing charging preferences. Other device types have similar preference controls specific to their functionality.
Update device smart control
Customers can suspend or resume smart control features for their devices. This gives them flexibility to temporarily opt-out of optimization while maintaining their device registration.